PRIVACY POLICY

1. Overview

Trident Digital (“Trident”, “we”, “our”) respects your privacy and is committed to protecting the business and personal information entrusted to us. This Privacy Policy outlines how we collect, use, and safeguard information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

2. Information We Collect

We collect information that you voluntarily provide when interacting with our contact forms, audit tools, and direct business communications. This may include your name, business email address, phone number, company name, and details regarding your operational systems or areas of interest.

3. How We Use Information

• Respond to inquiries, questions, and consultation requests.
• Deliver requested business visibility audits and reports.
• Configure systems, workflows, and integrations for active clients.
• Provide service updates, security notifications, and operational support.
• Maintain appropriate business records and meet legal requirements.

4. Data Protection & Confidentiality

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, or misuse. We do not sell, rent, or trade your contact details to third parties for marketing purposes.

5. Third-Party Integrations

When delivering digital infrastructure services or running online audits, data may interact with trusted third-party platforms (such as our CRM, email service providers, or visibility data providers) under strict confidentiality terms.

6. Contact Information

For any questions regarding this Privacy Policy or how your information is handled, please contact our privacy team at: